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We’re a bit different from your average IT reseller. Throughout our nearly 30-year history, we’ve developed a proud company culture rooted in delivering great customer service and treating people with the respect they deserve. Find out more about what makes us tick and how you could fit in with the team. Read more

Leading B2B IT Provider

Apple Authorised Enterprise Reseller

Item discontinued

Tucano Active Stylus Pen for iPads (2018 Onwards)

Condition: New

Jigsaw24 Code: G073AAT / Manufacturer Code: MA-STY-W

The Tucano Active Stylus Pen is an active digital pen for iPad. The precise & durable POM 1.5 mm tip is perfect for note-taking, and the Pencil will auto-connect to your iPad - just touch the top switch... Read more

Description

Description

The Tucano Active Stylus Pen is an active digital pen for iPad. The precise & durable POM 1.5 mm tip is perfect for note-taking, and the Pencil will auto-connect to your iPad - just touch the top switch twice. Magnetically attachable to your iPad device, Tucano Active Stylus has 8-10 hours working time with just 30min of charging via USB-C.

Key Features: Made of aluminium alloy with baking varnish. Magnetically attachable. No Bluetooth connection required. Auto Sleep: the pen will turns off 90 minutes after use. Charging full time: 30 min. Working Time: 8-10 hours Designed for all new iPads (2018 and later): iPad 7th/8th/9th/10th gen, iPad Air 5th/4th/3rd gen, iPad Pro 11 1st/2nd/3rd/4th gen, iPad Pro 12,9 1st/2nd/3rd/4th/5th/6th gen, iPad mini 6th/5th gen. Colour: White

Specifications
Specifications
Expand all
  • Accessory: Stylus
Delivery

If you order before 11am on a weekday, we can deliver your product the next day, subject to stock availability. If you order after 4pm on Friday or on a weekend, we’ll process your order on Monday, and orders placed on bank holidays will be processed the next working day.

UK Mainland 

  • Standard Freight (under £40)                    £7
  • Standard Freight (over £40)                      Free!

UK Offshore *  

  • UK Offshore (2-3 working days)               £38.99

Digital Download

  • Download - Free!

Northern Ireland

  • Northern Ireland (2-3 working days)        £38.99

Channel Islands 

  • Channel Islands (2-3 working days)         £38.99

*N.B. This service is for postcodes beginning with HS, IM, KA27, KA28, KW, TR21-TR25 and ZE

Special requirements

If you do require special shipping options, get in touch with us before you buy and we might be able to sort out alternative arrangements.

Returns

Our team take every care to get your new kit to you in pristine condition, but if an item is faulty, you’re less than delighted with it, or you’ve just had a change of plan, you have a few options…

Faulty goods

We’re happy to swap or refund any item that is confirmed as faulty (or ‘Dead on Arrival’) within 14 days of purchase, and will cover the cost of you returning it and a replacement being shipped out. Sometimes, we’ll put you in touch with a manufacturer if we think that’s the fastest way to get you a replacement, and we’ll cover the transport costs then, too. 

After the 14 day DOA period, we’ll try and get you a return or repair in line with the manufacturer’s warranty. The collection and delivery charges will be covered by Jigsaw24 and the cost of the repair will be covered under the warranty, unless an inspection shows signs of damage or misuse. Again, in some instances we may offer to put you in touch with the manufacturer, but only when this is the quickest route to getting you a repair. Your statutory rights are not affected.

Non-faulty goods (Business)

If you wish to return non-faulty goods, please contact [email protected] or call 03332 400 999. Wherever possible we will try to facilitate a return/refund but any request for return is at our discretion and where applicable, restocking fees may be required to reimburse any losses.

Non-faulty goods (Consumer)

You can cancel your contract within 14 days of receiving your kit, and another 14 to return it to us once the order is cancelled. Any requests for refund or credit made outside the 14 day window are at our discretion. We’ll exchange or refund any goods returned to us in full working order, but if an item isn’t faulty, you’ll need to cover the cost of returning it to us. The item(s) returned must be as new and in the original packaging. Your statutory rights are not affected.

Sealed software

Returning any software, even if it’s sealed in its original box, is at our discretion and will depend entirely on the individual manufacturer's policy. For example, some software will automatically allocate you a non-returnable licence, even if it is a boxed product. However, if the product is still a current part of our on-hand stock, and we’re able to confirm from the relevant manufacturer or supplier that they’re happy that licence hasn’t been allocated, we will try to take back any sealed software returned within seven days of purchase.

Electronic Software Delivery returns

ESD (Electronic Software Delivery), in which you’re supplied with a licence and a web link in order to download your purchase. As there’s no physical packaging, the licence has to be treated in the same way as an unsealed box, which means we’re unable to take this back, so please double check you’re buying the right item! Give the sales team a bell on 03332 400 888 if you need any help.

Returning products that raise hygiene concerns 

Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back with seals unbroken and in an unused condition (you must exercise reasonable care when evaluating the product as you would in a shop).

We understand that customers may be dissatisfied with the performance of products that raise hygiene concerns after they have tried them out.  If this is the case please contact us and we may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as second hand (taking into account that we would need to dispose of the item).

Terms and conditions

We’ll deliver your goods during normal business hours (7:30am-6:00pm) to the address you gave us when you placed your order. Unless we’ve agreed otherwise in writing, the delivery times given by us are a best estimate, and we can’t be held responsible for any loss, delay or damage you may incur as a result of adverse circumstances like bad weather, traffic etc.

Any instances where you might be unable to pay your debts (winding-up, receivership, administration, creditor arrangement, bankruptcy) or you commit a material breach of the contract, we may immediately terminate our contract with you, suspend or cancel further delivery, and/or recover any unpaid items. See our full list of terms and conditions here

Item discontinued

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