Item discontinued
Minor cosmetic imperfections, secure for transit
Jigsaw24 Code: EX058AAC / Manufacturer Code: DTH-1620-UK
This item has minor cosmetic imperfections and comes with full accessories. The product packaging has been opened, though it is complete and secure for transit. The Wacom Cintiq Pro 16 is ideal... Read more
This item has minor cosmetic imperfections and comes with full accessories. The product packaging has been opened, though it is complete and secure for transit.
The Wacom Cintiq Pro 16 is ideal for professional artists and designers who want to add a world-class pen-on-screen creative experience to their Mac or PC. It offers Wacom's most powerful array of capabilities - including the Wacom Pro Pen 2 with four times the pen accuracy and pressure sensitivity of the previous version, a 4K resolution display, 94% coverage of Adobe RGB, and multi-touch control.
The Cintiq Pro 16 packs a UHD 3840 x 2160 resolution into a pin-sharp 15.6" LCD display and has a wide color gamut of 94% of Adobe RGB, so you can be sure what you see is what you.re going to get. The new Wacom Pro Pen 2 gives you the most accurate and advanced pen performance with 8,192 levels of pressure sensitivity, outstanding pen-tilt response and virtually lag-free tracking. It also doesn't need batteries or recharging.
The Cintiq Pro 16 features a beautiful new design with an edge-to-edge glass surface and pop-out legs for working at an inclined angle. The etched-glass screen provides just the right resistance to the tip of Wacom Pro Pen 2 to give you the familiar feel of working with pen on paper. Intuitive multi-touch gestures speed your workflow, letting you zoom, pan and navigate with a sweep of your fingers. You can also customize your workflow with programmable on-screen Radial Menus and pen side switches, or you can add the ExpressKey Remote (sold separately) for additional shortcut keys and navigational controls.
Connect the Cintiq Pro 16 to any Mac or PC with a single USB-C cable (included) to a USB-C port for both video and data. Or use the included Wacom Link adaptor to connect to a mini DisplayPort (video) and standard USB port (data).
Pen Accuracy: 8192 pressure levels in both pen tip and eraser
Touch Ring (Quantity): Yes, with optional ExpressKey Remote
ExpressKeys (Quantity): Yes, with optional ExpressKey Remote
Resolution Pen Input: 5080 lpi
If you order before 4pm, we can deliver your product the next day, subject to stock availability. You can choose a pre-10am, pre-noon or non-timed delivery (in which case we’ll deliver between 9am and 6pm). If you order after 4pm on Friday or on a weekend, we’ll process your order on Monday, and orders placed on bank holidays will be processed the next working day.
UK Mainland
UK Offshore *
Digital Download
Northern Ireland
Channel Islands
*N.B. This service is for postcodes beginning with HS, IM, KA27, KA28, KW, TR21-TR25 and ZE
Special requirements
If you do require special shipping options, get in touch with us before you buy and we might be able to sort out alternative arrangements.
Our team take every care to get your new kit to you in pristine condition, but if an item is faulty, you’re less than delighted with it, or you’ve just had a change of plan, you have a few options…
We’re happy to swap or refund any item that is confirmed as faulty (or ‘Dead on Arrival’) within 14 days of purchase, and will cover the cost of you returning it and a replacement being shipped out. Sometimes, we’ll put you in touch with a manufacturer if we think that’s the fastest way to get you a replacement, and we’ll cover the transport costs then, too.
After the 14 day DOA period, we’ll try and get you a return or repair in line with the manufacturer’s warranty. The collection and delivery charges will be covered by Jigsaw24 and the cost of the repair will be covered under the warranty, unless an inspection shows signs of damage or misuse. Again, in some instances we may offer to put you in touch with the manufacturer, but only when this is the quickest route to getting you a repair. Your statutory rights are not affected.
If you wish to return non-faulty goods, please contact support@jigsaw24.com or call 03332 400 999. Wherever possible we will try to facilitate a return/refund but any request for return is at our discretion and where applicable, restocking fees may be required to reimburse any losses.
You can cancel your contract within 14 days of receiving your kit, and another 14 to return it to us once the order is cancelled. Any requests for refund or credit made outside the 14 day window are at our discretion. We’ll exchange or refund any goods returned to us in full working order, but if an item isn’t faulty, you’ll need to cover the cost of returning it to us. The item(s) returned must be as new and in the original packaging. Your statutory rights are not affected.
Returning any software, even if it’s sealed in its original box, is at our discretion and will depend entirely on the individual manufacturer's policy. For example, some software will automatically allocate you a non-returnable licence, even if it is a boxed product. However, if the product is still a current part of our on-hand stock, and we’re able to confirm from the relevant manufacturer or supplier that they’re happy that licence hasn’t been allocated, we will try to take back any sealed software returned within seven days of purchase.
ESD (Electronic Software Delivery), in which you’re supplied with a licence and a web link in order to download your purchase. As there’s no physical packaging, the licence has to be treated in the same way as an unsealed box, which means we’re unable to take this back, so please double check you’re buying the right item! Give the sales team a bell on 03332 400 888 if you need any help.
Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back with seals unbroken and in an unused condition (you must exercise reasonable care when evaluating the product as you would in a shop).
We understand that customers may be dissatisfied with the performance of products that raise hygiene concerns after they have tried them out. If this is the case please contact us and we may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as second hand (taking into account that we would need to dispose of the item).
We’ll deliver your goods during normal business hours (7:30am-6:00pm) to the address you gave us when you placed your order. Unless we’ve agreed otherwise in writing, the delivery times given by us are a best estimate, and we can’t be held responsible for any loss, delay or damage you may incur as a result of adverse circumstances like bad weather, traffic etc.
Any instances where you might be unable to pay your debts (winding-up, receivership, administration, creditor arrangement, bankruptcy) or you commit a material breach of the contract, we may immediately terminate our contract with you, suspend or cancel further delivery, and/or recover any unpaid items. See our full list of terms and conditions here
Item discontinued
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