Solutions & Services
Whether you’re looking to deploy Apple in your business, increase digital collaboration in your workplace or improve your IT infrastructure, our solutions have got you covered. They’re delivered by experts who’ve worked in your field and are passionate about helping your business meet its objectives with technology. Read more
About
We’re a bit different from your average IT reseller. Throughout our nearly 30-year history, we’ve developed a proud company culture rooted in delivering great customer service and treating people with the respect they deserve. Find out more about what makes us tick and how you could fit in with the team. Read more
Changes to your IT infrastructure can come with the risk of expensive disruption to your business. But with our Change Management Service, CMS24, experienced change managers will help you deliver your IT changes efficiently and successfully.
You’ll work with an ITIL-accredited change manager who will use a proven change process to review your current infrastructure and practices and provide a detailed plan before implementation begins. Thorough testing will ensure changes are working for your business, with help to roll back if needed.
Clear communication with your key stakeholders.
End user testing and a defined rollback plan for tackling issues.
Reduced incident volumes and impact on live service.
Clear recording and documenting of all infrastructure changes.
Upgrading your IT should be exciting and rewarding, not daunting and painful. With CMS24, we can work closely with your stakeholders to address their concerns while using an industry-proven framework to deliver your project.
Every change is evaluated for benefits and risks before standardised methods and processes are used to minimise the risk of negative impacts. Our change managers will help you log and manage your records, monitor your changes and maintain easy communication with our support engineers and your stakeholders.
David Dudman, Jigsaw24 Services Director
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