Should you buy a warranty for your creative kit?

When making a big purchase for ourselves, we all stop to question whether we actually need a warranty to go along with it, until something goes wrong. In the US alone, companies pay out in excess of $20 billion for warranty claims per year. But what exactly makes them so essential in a creative environment, and how can they affect budgeting and productivity?

We all understand the main reason for having a warranty – they're there to protect your kit in case anything goes wrong, and to ensure you get your hardware fixed for a single predictable cost rather than an emergency spend. For example, a £79 three year iMac warranty with us would prevent you paying over £500 for one screen repair. Here are just some of the risks you could be facing if you forgo a warranty...

What are the risks of not having a warranty?

If you're working in a creative team, there are a few different scenarios that are worth considering when it comes to warranties and your tech. While you may have dodged debilitating technical problems until now, ask yourself what you'd do in the event of a sudden hardware failure? Even something random and accidental can create serious problems for you, which you can’t predict in a budget. It might be a power surge breaks your machine or you drop your laptop or tablet and it smashes.

Incidents like this can be detrimental to your productivity, even with a warranty, so imagine the impact they'll have if you have nothing in place to help you get back up and running. If you don't have the budget to bring in replacement hardware right away, there's a good chance you'll have to sacrifice deadlines and projects indefinitely while you wait for the business to bring in new kit. In most cases, our repair teams will get your hardware back to you in just three days if it’s under warranty.

If you're a smaller outfit, being even one workstation down will cause issues for the entire team's workflow. If you don’t have your products under warranty you could find yourself paying huge repair bills even for peripherals – the typical repair cost for keyboards or trackpads on a Macbook Air is £418 (that’s enough for nine years’ warranty cover with us and some change left over).

What are the benefits of a warranty?

Warranties guarantee you kit fixes and replacements when you need them, but they also have a tangible effect on finances and productivity. Getting a warranty gives you greater control of your finances and means you won't have to stretch your budget thin for the rest of the month, or sacrifice investment or expenditure elsewhere. For example, if a Mac mini SSD failed just once, you could be facing repair costs of £340. With our £39 three year warranty, you can rest assured that not only are you saving over £300, but you have a dedicated team of professionals working to get your tech back online.

Our premium warranties not only guarantee support and repairs, but we’ll also send you a loan unit to reduce downtime to an absolute minimum. A warranty should ensure your team experiences minimal downtime while your tech is out of action, so you'll save money by avoiding lost man-hours and your projects should be able to remain on track.

Warranties with us

If your creative hardware is integral to your organisation’s success, you need to be sure that you can get the fastest, least expensive resolution possible, even if your kit is up to three years old, and that's exactly what you'll get with a Jigsaw24 warranty.

We've been delivering top-notch Apple services for over 25 years, and work to the highest possible standards when it comes to response times, break/fix times and whether or not we manage to fix your machines the first time a fault is reported. Our certified Apple engineers are available at various locations across the UK, and can cover all current Apple hardware and most non-Apple hardware by request.

We’re an Apple Premium Service Provider

Depending on your location, they can also offer four-hour break/fix times and next business day delivery on spares, replacements, loan items and swap-outs of faulty devices (these can also be pre-imaged so they arrive configured just as you need them). If you'd like to find out more about our hardware warranties, click here.

For more information, get in touch with the team by calling 03332 409 306 or emailing sales@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter, or ‘Like’ us on Facebook.